SpeakInScenes Support
Email ixxzhu@gmail.com. Please include your device model, iOS version, and a short description of what happened. Do not send passwords or full payment details.
Premium does not appear
Open SpeakInScenes → Settings → Restore Purchases. Make sure the device uses the same Apple Account that purchased the subscription. Apple may take a short time to update the transaction.
The full library does not load
Check your internet connection and reopen the app. The bundled starter scenes remain available offline. Saved items are not removed by a temporary connection problem.
Audio does not play
Increase the media volume and make sure another app is not controlling audio output. SpeakInScenes uses the English voices included with iOS.
Cancel or manage a subscription
Open SpeakInScenes → Settings → Manage Subscription, or open iOS Settings → your name → Subscriptions. Billing and refunds are handled by Apple.
Content feedback
If an expression sounds unclear or does not fit its scene, email the scene title and the expression. Content corrections can be published without waiting for an app update.
中文支持
如需帮助,请发送邮件至 ixxzhu@gmail.com,并附上设备型号、iOS 版本和问题描述。高级版未显示时,请进入 SpeakInScenes → 设置 → 恢复购买。完整内容库暂时无法载入时,请检查网络并重新打开应用;内置免费场景仍可离线使用。