FoodLabelScan Support
For help, feedback, or data corrections, email ixxzhu@gmail.com.
How do I scan a product?
On the Scan tab, choose Scan barcode and point the camera at a supported food barcode. You can also enter the digits manually. For products without a useful database record, choose Photograph label or select a label photo.
Why was a product not found?
Barcode results come from Open Food Facts, a community-maintained database. Coverage varies by country and product. Try photographing the ingredients or nutrition label instead. You can contribute corrections through Open Food Facts.
How does label scanning work?
FoodLabelScan uses Apple Vision on your device to recognize English and Simplified Chinese text. Clear, evenly lit, straight-on photos work best. Review recognized values against the package before relying on them.
How do I restore or cancel Premium?
Open Settings in FoodLabelScan and tap Restore purchases to refresh an existing entitlement. To change or cancel a subscription, tap Manage subscription, or use Settings on your Apple device → your name → Subscriptions.
Does the app give allergy or medical advice?
No. Watchlist matches are text-based aids and can miss ingredients or produce false matches. Never rely on the app as your only check for allergies, medical conditions, or food safety.
What should I include in a support email?
Describe what you expected and what happened. For a barcode issue, include the barcode digits, product name, country, and—if appropriate—a photo of the package. Do not send medical records or other sensitive information.
FoodLabelScan 支持
如需帮助、反馈或数据更正，请发送邮件至 ixxzhu@gmail.com。
如何扫描？
在“扫描”页选择“扫描条码”，将摄像头对准食品条码；也可以手动输入数字。如果数据库没有有效记录，可选择“拍摄标签”或从相册选择标签照片。
为什么找不到商品？
条码结果来自社区维护的 Open Food Facts，覆盖程度因国家和商品而异。你可以改为拍摄配料表或营养标签。
如何恢复或取消订阅？
在 FoodLabelScan 的“设置”中点按“恢复购买”。管理或取消订阅时，点按“管理订阅”，也可以前往 Apple 设备“设置”→你的姓名→“订阅”。
是否提供过敏或医疗建议？
不提供。关注项仅按文字匹配，可能遗漏或误判。请勿将本 App 作为过敏、医疗或食品安全判断的唯一依据。